Shipping policy

Delivery within Canada takes 1–5 business days after your order has been processed. Please refer to each product description for the estimated processing time, as it may vary by item.

International orders typically arrive within 3–10 business days after processing. Please note that any custom charges on orders placed must be paid by the recipient.

 We ( OrellaHair ) are not responsible for these charges and have no control over the cost as customs policies and import duties differs from country to country.International deliveries are tracked and you will receive an email with your tracking number once order have shipped. Please make sure to track your package. Thank you so much for your understanding!